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Eightcube Privacy Policy

Last Updated: Mar 25th 2025

Welcome to Eightcube! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you access our AI-powered platform for generating high-quality product visuals.

By using our services, you agree to the collection, use, and sharing of your personal information as described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Users accessing Eightcube from anywhere in the world.
  • Our website, application, and any associated digital services.
  • Any personal data collected through direct interactions, automated technologies, or third-party services.

This policy has global applicability while also addressing region-specific privacy laws such as:

  • General Data Protection Regulation (GDPR) - European Union (EU) & United Kingdom (UK)
  • California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA) - United States (California)
  • Personal Data Protection Act (PDPA) - Singapore, Malaysia, Thailand
  • Indonesia’s Personal Data Protection Law (PDP Law) - Indonesia
  • Vietnam’s Law on Cybersecurity and Data Protection Regulations - Vietnam
  • Philippines Data Privacy Act (DPA) - Philippines
  • Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
  • Personal Information Protection Law (PIPL) - China
  • Australian Privacy Act & APPs - Australia
  • Digital Personal Data Protection Act (DPDP) - India

2. Information We Collect

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2.1. Information You Provide to Us

  • Account Information: This includes details such as your name, email address, phone number, job details, and login credentials, which are required to create and manage your account.
  • Uploaded Content: When using our platform, you may upload images, videos, branding materials, and text prompts for AI-powered content generation. This content is stored and processed to facilitate the creation of visuals tailored to your needs.
  • Communications: If you contact us via email, we collect and store these communications, including feedback, inquiries, and responses, to improve our customer service and support experience.
  • Third-Party Sign-In Services: If you choose to sign in using Google, Facebook, or Apple, we collect the basic account information they provide, such as your name and email address, to facilitate account creation and login authentication. This data is used solely for authentication purposes and is not shared or used for any other activities.

By providing your email and/or phone number, you agree to receive emails and/or automated text messages related to account notifications, service updates, marketing offers, and other relevant communications. You may opt out of marketing messages at any time by following the unsubscribe instructions provided in the communication or by contacting us at info@eightcube.ai. However, essential service-related communications will still be sent.

2.2. Information We Collect Automatically

  • Usage Data: Your interactions with our platform, including features used and time spent on services.
  • Device & Log Data: Your IP address, browser type, device identifiers, and system settings.
  • Cookies & Tracking Technologies: We use cookies and similar tools to enhance user experience, track analytics, and personalize content. See our separate Cookie Policy for more details.

3. How We Use Your Information

We use your personal data to:

  • Provide, operate, and improve our AI-powered services.
  • Process transactions and manage payment security.
  • Personalize content and user experience.
  • Detect and prevent fraud or unauthorized activities.
  • Communicate updates, promotions, and customer support.
  • Analyze trends and enhance security measures.
  • Comply with legal obligations and enforce our Terms of Service.

We DO NOT sell or rent your personal data to third parties.

4. Sharing & Disclosure of Information

4.1. Third-Party Service Providers

We work with trusted third-party providers for essential services such as payment processing, hosting, analytics, and customer support. These providers have access to personal data only as necessary to perform their services and are contractually obligated to protect your data. Your privacy and data security are our top priorities.

4.2. Legal Compliance & Protection

We may disclose information if required by law, government authorities, or in cases of suspected fraudulent activities.

4.3. Business Transfers

If Eightcube undergoes a merger, acquisition, or asset sale, user data may be transferred.

5. Unsolicited Information

If you choose to submit ideas, suggestions, product enhancements, or any other unsolicited materials (collectively referred to as 'Unsolicited Information'), you acknowledge that such submissions are considered non-confidential and non-proprietary. By providing Unsolicited Information, you grant us the unrestricted right to use, reproduce, modify, disclose, and distribute such information freely, without any limitations, obligations, or attribution. We are not liable for any compensation or acknowledgment related to the use of Unsolicited Information provided by you.

If you wish to share a business proposal or strategic idea, please contact us in advance to establish a formal agreement.

6. Global Privacy Rights & Compliance

Depending on your location, you may have specific rights regarding your data:

GDPR (European Union, UK)

Under GDPR, you have rights to:

  • Access, correct, or delete your personal data.
  • Object to or restrict data processing.
  • Data portability (request a copy of your data).
  • Withdraw consent at any time.

To exercise these rights, contact us at info@eightcube.ai.

CCPA/CPRA (California, USA)

California residents have the right to:

  • Know what personal information is collected and why.
  • Opt-out of personal data sharing.
  • Request details on data disclosures.

To exercise these rights, contact us at info@eightcube.ai .

Other Regions (Singapore, Indonesia, Malaysia, Thailand, Vietnam, Philippines, Canada, Australia, India, etc.)

Users in these regions may request access, correction, deletion, and restriction of personal data processing by contacting info@eightcube.ai .

7. Data Security & Retention

We implement industry-standard security measures, including:

  • Encryption to protect sensitive data.
  • Secure Access Controls to prevent unauthorized access.
  • Regular Security Audits to mitigate risks.

We retain personal data only as long as necessary for business purposes, legal compliance, or dispute resolution.

8. Cookies & Tracking Technologies

We use cookies to enhance user experience, track analytics, and personalize content. Users can manage cookie preferences via browser settings or opt out of certain tracking mechanisms. For more details, refer to our Cookie Policy.

9. International Data Transfers

We process and store user data on secure servers and may transfer personal data to trusted service providers located in different countries. If you are located in the EU, UK, or other jurisdictions with data protection laws, we ensure that such transfers comply with applicable regulations (e.g., Standard Contractual Clauses under GDPR).

10. Children's Privacy

Eightcube is not intended for users under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us at info@eightcube.ai for removal.

11. Third-Party Links

Our platform may contain links to external websites. We do not control their privacy practices, and users should review their privacy policies before engaging with them.

12. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected in the revised 'Last Updated' date. Significant changes may be communicated via email or platform notifications. We encourage users to review this policy regularly.

13. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at info@eightcube.ai.